At Khaleej Careers, we are committed to delivering high-quality services to our users. However, if you encounter any issues with our platform, we want to hear from you. To ensure a quick resolution, please direct your concerns to the appropriate email address as outlined below.

For Employers

If you are an employer using our services or considering purchasing a package and have any concerns regarding our offerings, please reach out to us at cr@khaleejcareers.com. We strive to address all employer-related complaints within one business day.

For Job Seekers

If you are a job seeker experiencing difficulties accessing your account or have questions about how Khaleej Careers can assist in your job search, please email us at info@khaleejcareers.com. We aim to respond to all inquiries within 1 to 2 business days.

For Premium Services

If you have purchased any of our premium services, such as Resume Writing, Express Resume, or Career Guidance, and have concerns regarding service delivery, please contact jobseeker@khaleejcareers.com. Our team typically resolves such issues within one business day.

Escalation Process

If your complaint has not been resolved to your satisfaction after reaching out to the respective department, you may escalate your concern to our Customer Service Head by emailing crhead@khaleejcareers.com.

For urgent or critical matters where a satisfactory resolution has not been provided, you may further escalate your complaint by writing to our Head of Operations at ceo@khaleejcareers.com.

We appreciate your feedback and are committed to ensuring a seamless experience for all our users.