Farzan Khan

Customer relationship officer(Intern)
ر.س335 / month
March 11, 2002

About Candidate

Worked as a Sales Intern in a client relationship–focused role at Calvin Klein (PVH Arvind Fashion Pvt. Ltd.), a global fashion and lifestyle brand. Engaged with 25–30 customers daily in a premium retail environment, understanding preferences and delivering personalized product recommendations. Contributed to approximately ₹45 lakhs in revenue over 3 months through consultative interaction, cross-selling, and upselling while maintaining high service standards. Managed 500+ customer records and follow-ups to support repeat engagement and long-term relationships. Coordinated with store teams on inventory availability, stock movement, and product placement to ensure smooth client handling. This role strengthened my ability to manage client expectations, conduct value-driven conversations, and collaborate in performance-oriented environments. The relationship-building, presentation, and customer engagement skills developed are directly transferable to client-facing roles in the real estate industry.

Location

Education

M
Master in Business Administration (Mba) 2026(Completion)
Universal Ai University

Pursuing an MBA in Marketing & Sales with a strong focus on customer engagement, relationship management, and business development. The program has provided practical exposure to consumer behavior, market research, brand positioning, and sales strategy through case studies, live projects, and presentations. Developed strong communication, negotiation, and collaboration skills while working in team-based and target-oriented assignments. Gained hands-on experience in CRM usage, lead coordination, and structured follow-ups to support business growth. The curriculum emphasizes understanding client needs, delivering value-driven solutions, and maintaining long-term professional relationships. Actively building industry-relevant skills aligned with client-facing roles, with a keen interest in applying this learning within the real estate sector in Dubai and contributing to organizational growth.

Work & Experience

C
Customer Relationship Officer (Intern) 1 April 2025 - 30 June 2025
Calvin klein

Worked as a Sales Intern in a client relationship–focused role at Calvin Klein (PVH Arvind Fashion Pvt. Ltd.), a global fashion and lifestyle brand. Engaged with 25–30 customers daily in a premium retail environment, understanding preferences and delivering personalized product recommendations. Contributed to approximately ₹45 lakhs in revenue over a 3-month period through consultative interaction, cross-selling, and upselling while maintaining high service standards. Managed 500+ customer records and follow-ups to support repeat engagement and long-term relationships. Coordinated with store teams on inventory availability, stock movement, and product placement to ensure smooth client handling. This role strengthened my ability to manage client expectations, conduct value-driven conversations, and collaborate in performance-oriented environments. The relationship-building, presentation, and customer engagement skills developed are directly transferable to client-facing roles in the real estate industry.

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