Hishak kv

•Led end-to-end manual testing activities for multiple projects across Banking, Insurance, OTT, AI based social media screening applications, video conferencing applications, and web-based enterprise systems. •Analysed business and technical requirements to design, review, and maintain comprehensive test scenarios and test cases, ensuring maximum functional and business coverage. •Executed manual functional, regression, system, integration, smoke, sanity, usability, and UAT testing, identifying, and documenting high-quality defects. •Performed API functional testing using Postman to validate backend services, request/response payloads, status codes, and business rules—applicable to data-driven modules such as reporting, tracking, transactions, and operational workflows. •Conducted database validation using SQL (MySQL) to verify backend data integrity, transactions, reports, and system consistency across distributed applications. •Managed the defect lifecycle using JIRA and Azure DevOps, ensuring accurate defect logging, tracking, prioritization, and verification. •Worked extensively in Agile/Scrum environments, participating in sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. •Collaborated closely with developers, product managers, UX/UI designers, and stakeholders to clarify requirements, identify risks, and ensure complete test coverage. •Acted as Team Lead, mentoring junior testers, assigning tasks, reviewing test artefacts, and ensuring adherence to QA standards and delivery timelines. •Streamlined regression test suites, improving test efficiency, release stability, and overall product quality. •Contributed to QA process improvements and best practices, including test documentation standards, traceability, and continuous quality improvement initiatives. •Have awareness of test automation concepts and commonly used tools such as Selenium, Cypress, and Playwright, and have worked closely with automation QA teams to support test coverage and quality goals. •Experience validating performance, reliability, and usability aspects of applications supporting operational and real-time data use cases.

•Owned end-to-end QA activities for web-based, OTT, and Smart TV applications (LG webOS), ensuring high-quality releases across multiple regions. •Led functional, regression, system, integration, GUI, usability, and compatibility testing for largescale platforms including Hotstar, Zee5, HBO GO Asia, CBS News, and other enterprise applications. •Played a key role in test planning, test case design, review, and execution, ensuring alignment with business workflows and technical requirements. •Actively collaborated with developers, product teams, UX/UI designers, and global stakeholders to clarify requirements, identify risks, and improve product quality. •Performed performance, reliability, and compatibility testing across different devices, environments, and configurations. •Managed the defect lifecycle by logging, tracking, prioritizing, and validating fixes, contributing to improved release stability and production readiness. •Handled application installation, configuration, and validation across multiple platforms and environments. •Mentored junior testers, reviewed test artefacts, and supported knowledge sharing and QA best practices within the team. •Contributed to continuous quality improvement initiatives, refining QA processes, improving test efficiency, and enhancing overall delivery quality.

•Executed functional, regression, and GUI testing for Smart TV applications. •Tested software performance, stability, and reliability across Smart TV platforms. •Prepared and executed test cases; reported and tracked defects to closure. •Participated in system testing and UI validation to improve overall product quality.